Production, shipments, and deliveries
Made to order, shipped throughout the European Union.
Production times
The standard processing time indicated for trophies is 1–3 business days. Multiple orders, complex customizations, or periods of high demand may require more time; in these cases, we will contact you.
Delivery times
The estimated shipping cost depends on the country and will be shown at checkout. Courier delivery times start from the shipping date and do not include the days required for production.
Events with a specific date
Order in advance and indicate the event date in the notes. A communicated date does not guarantee delivery, but it allows us to promptly inform you of any issues.
Package inspection
If the package arrives visibly damaged, document the packaging and product with photographs and contact us as soon as possible.